Your Privacy
The Galway Rape Crisis Centre (“GRCC”) (“We”) will not collect any information about individuals, except where it is specifically and knowingly provided by them. At GRCC we take your privacy seriously and endevour to ensure your information is kept securely and safely, and can be accessed only by those who have authorisation to do so. GRCC will process Personal Data in compliance with the General Data Protection Regulation[1] (“GDPR”), affective from 25th May 2018. This policy will be reviewed by our Executive Team and Board regularly and updated.
Galway Rape Crisis Centre is committed to protecting the personal information of everyone who shares their information with us in the course of our work. This Privacy Statement sets out how we collect, use and sore your personal information, (this means any information that identifies or could identify you). We want our supporters and those that we support to have confidence in how we collect and process any personal information shared with us.
Galway Rape Crisis Centre CLG is a charity dedicated to providing a professional, caring and confidential counselling and support service for those in our community affected by sexual abuse and sexual violence. We also work towards ending cultural and societal tolerance of sexual violence through advocacy, awareness raising and education programmes. We are a ‘data controller’ and we are responsible for and control the processing of your personal information.
Address:
Galway Rape Crisis Centre
The Lodge,
Forster Court
GALWAY H91 EA03
Telephone: 091 564800
Email: admin@grcc.ie
Galway Rape Crisis Centre Charity No. CHY 7458
Company registration No. 222316
Contact details for Data protection officer:
Amanda Cosgrove
Data Protection Officer
Galway Rape Crisis Centre
The Lodge,
Forster Court
GALWAY H91 EA03
Telephone: 091-564800
Email: amanda@grcc.ie
The Personal Information we collect includes details such as your name, email address, postal address, telephone number and credit/debit card details. Focus Ireland collects information from the public in a number of ways. For example, we ask for contact and other information when members of the public engage with our campaigns, get in touch with us, or attend a Galway Rape Crisis event. We use this information to keep you informed about other events which may be of interest to you, to help improve our services and to keep a record of our communications with you.
If you are a financial supporter and send us a donation by post or online, or make a regular contribution to Galway Rape Crisis Centre through your bank account or credit card, we will ask for information that enables us to effectively administer your donation. This will generally include your name, contact information such as address, email or telephone number, your payment details and whether you wish Galway Rape Crisis Centre to claim tax paid on your donation.
All the personal data we hold about you will be processed and stored securely by our staff in Ireland for no longer than is necessary. We will comply with our obligations and safeguard your rights under the Data Protection Act(s) 1998 & 2003 (as amended) and the General Data Protection Regulation at all times.
We process personal data for certain legitimate interests, which include some or all of the following:
To reply to your email;
Where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications for the benefit of our students and clients;
To enhance the security of our network and information systems;
To better understand how people interact with our websites;
To provide postal communications which we think will be of interest to you;
To determine the effectiveness of promotional campaigns and
Where stated we may use the personal information you provide to contact you in the future about Galway Rape Crisis Centres work.
We like to learn about your personal motivation for supporting Galway Rape Crisis Centre and your experiences as a supporter. This helps us to give you the information about events, campaigns and services which are most relevant and important to you.
We may carry out research, segmentation and/or analysis of the personal information that you have provided to us and add publicly available information to help us tailor our communications to you, to better understand your preferences and to continue to find the most cost-effective ways to campaign, fundraise, raise awareness and provide our services.
We store financial records of donations for a period of 7 years, as required by Revenue for audit purposes. If a donor has requested to have their contact details removed before this date, this financial information is anonymised where possible.
We comply with requests for the disclosure of personal information in line with data protection legislation and best practice. This could include requests from law enforcement, Revenue or tax agencies. In these circumstances, the request must be submitted in writing and in accordance with the relevant legal requirements.
As a data subject, you have the following rights under the GDPR, which this Statement and Our use of personal data have been designed to uphold:
The right to access the personal data we hold on you
The right to correct and update the personal data we hold on you
The right to have your personal data erased
The right to object to processing of your personal data
The right to data portability
The right to withdraw your consent to the processing at any time for any processing of personal data to which consent was sought
The right to object to the processing of personal data where applicable
The right to lodge a complaint with the relevant National Authority
If you have any cause for complaint about our use of your personal data, please contact us using the details provided and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the Data Protection Commissioner.
For further information about your rights, please contact the Data Protection Commissioner at www.dataprotection.ie
Cookies and their use
Galway Rape Crisis Centre website uses cookies so we can offer a better site experience and tools in the future. A cookie is a small text file on the user’s browser and hard drive that identifies the user’s browser. It allows a site to recognise your browser and capture and retain certain information.
Galway Rape Crisis Centre uses cookies to:
Provide functionality such as user preference;
Improve performance by helping Galway Rape Crisis Centre to analyse how users use the site;
The website uses Google Analytics to gather anonymous statistics about visitors to the site and which pages are visited;
Before Cookies are placed on your computer or device, you will be shown a dialog bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies, however certain features of our Site may not function fully or as intended.
Your acceptance of our Cookie Policy is deemed to occur if you continue using our Site or when you press the Accept button on our Cookie.
If you do not agree to Our Cookie Statement, please stop using our Site immediately.
If you want to change your communication preference and our use of your information. You can do this at any time by emailing: susan@grcc.ie
Galway Rape Crisis Centre does not, and will never, share, sell or swap your information with other organisation for their own marketing purposes or commercial gain.